This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, including website development, hosting, and maintenance. By using our services, you agree to the terms of this Privacy Policy.
1. Information Collection
We collect personal information that you voluntarily provide to us when you use our services or contact us through our designated online form. This information may include:
- Personal Details: Name, email address, Viber number, Facebook Messenger link.
- Verification Documents: Scanned photo ID, a selfie holding the submitted ID, and a piece of paper with your domain name clearly visible (for security and verification purposes).
- Website Content: Images, text, and other data necessary for website creation and customization.
We may also collect additional information as required by the service engagement process or for specific services.
2. Use of Information
The information we collect is used for the following purposes:
- Service Delivery: To provide website development, hosting, and maintenance services, including customizing Divi Templates from Elegant Themes to meet client needs.
- Communication: To contact you regarding your service requests, provide updates, or seek feedback on the website design and development process.
- Verification and Security: To verify your identity and ensure the security of your account and our services.
- Compliance: To comply with applicable laws and regulations, including data protection laws such as GDPR and CCPA.
We do not use your personal information for any other purpose without your explicit consent.
3. Data Storage and Security
We prioritize the security and privacy of your personal information. Your data is securely stored within the Google Forms used for initial data collection. We do not transfer or download this data to ensure its security, relying on Google’s robust data handling, storage, and protection capabilities. We also implement additional security measures to protect your data against unauthorized access, use, alteration, or disclosure.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services or comply with legal obligations. This may include sharing information with:
- Hosting Providers: For hosting your website in a shared hosting environment.
- Legal Authorities: If required to comply with a legal obligation or in response to a lawful request.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Clients have the right to request a backup copy of their website data once a year. In case of website transfer to another service provider, we provide a regular .wpress export file, without additional technical support for migration.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information under certain conditions.
- Objection: You can object to the processing of your personal information in some cases.
To exercise these rights, please contact us via the email provided on our website.
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you return to our site. You can configure your browser to reject cookies or notify you when a cookie is being set.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of significant changes through email or by posting a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at the email address provided on our website.
By engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.